The purpose of this Statement of Values is to provide a moral and ethical compass to assist and guide us in business situations that arise every day. These standards apply to all our activities in every market that we serve.
We are responsible to our customers
Two things differentiate us: quality products and world class customer service. Quality is our trademark. We will constantly strive to understand customer expectations and meet those expectations, both promptly and profitably. Our commitment to quality must be apparent in every product and service we sell. Service to our customers, whether internal or external, must be accurate, timely and friendly.
Our single greatest asset is our employee base
We respect the dignity and recognize the merit of each and every employee. We will provide competent management, so our employees have the opportunity to achieve excellence in a safe and healthy working environment every day. We will provide equal opportunity for employment, development and advancement for those qualified. We expect the highest levels of personal conduct from our entire staff, regardless of position. Honesty, integrity, and fairness form the cornerstones of relationships inside and outside the Company.
We are responsible to the communities in which we live and work and to the world community as well
We will be good citizens supporting good works and charities. We do not knowingly support any public or private organization that espouses discriminatory policies or practices. We encourage civic improvements and better health, safety and education. We support the UN Universal Declaration of Human Rights and the property we are privileged to use, while protecting the environment and natural resources.
We are responsible to our shareholders
Our business must make a profit. Growth is fundamental to our success. We will continue to expand our product and service offerings to the benefit of future shareholder value. When we operate according to these principles, the shareholders should realize a fair return.